SOMEWHERE BETWEEN HERE & THERE
Shipping & Returns | All My People
For the people refreshing tracking links at 1:43am and wondering where everything goes once it leaves the screen. Here’s the part nobody reads until they suddenly need it.
SHIPPING WITHIN AUSTRALIA
1 – 5 business days*
FREE for all orders over $150 AUD
$10 AUD for orders under $150 AUD
SHIPPING PROCESS
• Orders placed before 2pm (Mon–Fri) ship same day.
• Orders placed after 2pm or on weekends/public holidays ship next business day.
• Our distribution hub is closed on weekends/public holidays.
TRACKING
Every order includes tracking.
You'll receive a tracking link by email as soon as your order ships.
HOME DELIVERY
• Signature required on delivery.
• If you’re not home, a collection card will be left.
BUSINESS DELIVERY
• Anyone at the business address may sign.
• We recommend home delivery for high-value orders.
INTERNATIONAL SHIPPING
• Orders outside Australia may incur customs duties/taxes.
• These are the responsibility of the customer.
RETURNS
• Returns and exchanges are accepted within 14 days of delivery.
• Items must be unworn, unwashed, unused, and have all original tags attached.
• Exchanges for different sizes or colours are subject to stock availability.
• Return shipping costs are the customer's responsibility for change-of-mind returns and exchanges.
• Faulty or incorrectly supplied items will be handled in accordance with Australian Consumer Law, including applicable return shipping costs.
• No restocking fees apply.
• Approved refunds will be processed within 5 business days of receiving and inspecting the returned item. Your bank or payment provider may take additional time to credit your account.
To arrange a return or exchange: Contact hello@allmypeople.com.au before sending your item.
ALL MY PEOPLE Online Returns
Australia Post PO Box 2200
Brighton, VIC 3186
Australia
